Services
Mosaic can support various revenue cycle projects and below are descriptions of our primary lines of business.
Electronic Medical Record (EMR) Implementation Assistance:
Our firm focuses on the operational and revenue cycle impact of the EMR installs for facilities, physician offices, and single or centralized business offices (SBOs/CBOs). We can provide risk and operational assessments prior to the EMR install as well as project management, revenue cycle, and clinical department charge capture support during the build. We are seasoned educators and can work to teach revenue cycle and clinical staff on financial management issues. We also provide revenue integrity reviews and charge capture reconciliation to ensure documentation and charging is consistent with the billed claims.
Medical Practice Revenue Cycle Support:
Mosaic has worked with multiple types of medical practices including individual providers, free-standing surgery and urgent care centers, therapy providers, Integrated Delivery Networks (IDNs), academic practices, specialty practices, multi-specialty practices and centralized business offices (CBOs). Our team works to understand workflows and assist with optimization while supporting best-practices and educating existing staff.
Performance Improvement:
We have implemented information system and process workflow refinements resulting in improved efficiency and effectiveness for Patient Access and Business Office departments as well as physician practices. Our team will work hand-in-hand with your current infrastructure to assist with evaluating and recommending improvements to the existing structure.
Project Management:
Mosaic has provided project oversight and strategic guidance on variance revenue cycle management initiatives. We have managed physician practice revenue cycle system implementations, hospital revenue cycle health information system conversions, and bolt-on revenue cycle software installations, and consolidation of business offices.
Revenue Integrity:
Mosaic has worked with Patient Access, Clinical, Nurse Auditors, Clinical Documentation to verify accurate charge capture and reconcile the charges with billing. Revenue Integrity consists of validating charges, revenues, and coding to ensure accurate billing. Coding and Compliance audits are also helpful to ensuring the documentation and billing are correct as well as payments are accurate.